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Lokpriya Gopinath Bordoloi International Airport Assistance Service (GAU)

Meet & Greet service, personalized assistance, fast track, and more. Indian Airport Assistance takes care of everything for you in India. Stress-Free Arrival & Departure in India

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Why Indian Airport Assistance?

We provide a comprehensive range of airport services to ensure a seamless travel experience.

Professional & Smooth

Experience dedicated care with personalised support, ensuring a seamless journey through the airport.

Professional & Clear

Short on time? Quickly navigate the airport with expert help and priority queue access.

Premium & Luxury

Unwind in comfort and escape the airport hustle in our exclusive lounges.

Guwahati Airport Assistance

Guwahati Airport Assistance is a premium meet-and-assist service offered by Universal Airport Assistance, providing professional, customer-friendly support for travelers at Lokpriya Gopinath Bordoloi International Airport (GAU). Our services are available for pre-booking and emergencies, ensuring a smooth, reliable airport experience for all passengers. As part of a global network operating in 1,745 airports across 162 countries, we deliver world-class airport concierge services throughout India.

Our dedicated airport greeter meets passengers at the aircraft or terminal and escorts them through immigration, security, and check-in. We provide language support, baggage handling, and terminal transfers, ensuring a comfortable, hassle-free airport journey. From air bridge to car door, our trained Customer Service Executives ensure a stress-free, time-saving experience at Guwahati International Airport.

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Our Services
VIP Arrival Service
Personalized Meet and Greet

Our dedicated hostess will welcome you at the end of the aerobridge or at the arrival gate, ensuring a warm and smooth arrival.

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*Dedicated Golf Cart Service

Enjoy convenient transportation from the end of the aerobridge to the immigration hall with our dedicated golf cart service.

**Subject to availability.

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Porter Assistance

Our team will handle the retrieval and loading of your baggage, making your transition through the airport seamless.

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Arrival Formalities Assistance:

Receive comprehensive assistance with all arrival procedures processing to ensure a smooth transition.

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Escort to Your Vehicle or Receiving Party:

We’ll ensure you are smoothly escorted to your vehicle or the person meeting you.

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VIP Departure Service
Personalized Meet and Greet

Our dedicated greeter will welcome you at the curbside or car drop-off zone, ensuring a smooth  journey.

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Porter Assistance

Enjoy effortless baggage handling with our porter service at the airport.

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Check-In Assistance

We provide support with check-in formalities and bag drop, streamlining your airport experience.

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Security Check Guidance

Navigate through the security screening with ease, thanks to our expert assistance.

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Lounge Access

Relax in our exclusive lounge, where you can enjoy a selection of delicious food and refreshing non-alcoholic beverages.

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Dedicated Golf Cart Service

Benefit from convenient transfer from the lounge to your boarding gate on a golf cart, subject to availability and the gate’s location.

**Subject to availability.

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*Dedicated Golf Cart Service: Please note that electric buggies or golf carts are available at only a limited number of airports. They are subject to availability and the location of your gate.

 
VIP Transfer Service
Personalized Meet and Greet

Our dedicated hostess will welcome you at the end of the aerobridge or at the arrival gate, ensuring a warm and smooth arrival.

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*Dedicated Golf Cart Service

*Dedicated Golf Cart Service: Benefit from a dedicated golf cart ride from the aerobridge to the international transfer desk.

Book Now
Porter Assistance

Our team will handle the retrieval and loading of your baggage, making your transition through the airport seamless.

Book Now
Transfer Formalities Support

Receive expert assistance with all transfer procedures, helping you navigate the process with ease.

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Lounge Access

Relax in our exclusive lounge, where you can enjoy a selection of delicious food and refreshing non-alcoholic beverages.

Book Now

*Dedicated Golf Cart Service: Please note that electric buggies or golf carts are available at only a limited number of airports. They are subject to availability and the location of your gate.

 

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FAQ
we’re here to all your questions

Real travelers. Real experiences. Discover how our VIP airport assistance has made journeys smoother, faster, and stress-free.

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1. What is Indian Airport Assistance and how does it work?

Indian Airport Assistance offers a premium meet-and-greet service at major Indian airports, supporting passengers with immigration, baggage handling, airport transfers, and VIP lounge access. Our trained staff welcomes you at the terminal, guides you through all procedures, and guarantees a smooth, stress-free journey.

VIP airport assistance is available at major airports in India including Delhi (DEL), Mumbai (BOM), Bangalore (BLR), Chennai (MAA), Hyderabad (HYD), Kochi (COK), Kolkata (CCU), and Goa (GOI). Services may vary depending on airport regulations and terminal availability.

Airport assistance services in India are ideal for business travelers, elderly passengers, families with children, first-time travelers, VIPs, and passengers with special needs. It helps save time, avoid long queues, and enjoy a premium airport experience.

You can easily book Indian Airport Assistance online through our website by selecting your airport, flight details, and service type. Our team confirms your booking and assigns a professional airport representative to assist you on your travel day.

One Card
One Card Assist in Every Airport

Our Privilege Card Program rewards loyal customers with exclusive discounts. Once a customer completes their first service, they will receive a Silver Card (5% off future services). Customers completing 5+ services in a month will be upgraded to the Gold Card (7% off), while those completing 10+ services in a month enjoy the Platinum Card (10% off). Discounts apply from the next service onwards or can be saved in the customer’s wallet for future services (non-cash). Card levels may be downgraded if monthly service requirements are not met.